Shipping

Updated: 18  MARCH 2021

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Our new warehouse is now operational

We have now moved to a larger warehouse and packing has gradually resumed. Please note that the current covid-19 situation has reduced our warehouse staffing and also caused congestion on some major European highways.  

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All orders placed Monday – Friday before 12pm CET ship within 48 hours. For consumer protection, all orders are subject for review. This may sometimes cause a slight delay in processing your order. See below for average shipping times!

Additionally, orders placed during weekends, special promotions (Black Friday/Cyber Monday) and holidays may take extra processing time due to increased volumes. Please allow 3-5 extra days for order processing. Thanks for your patience!


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UK store closed due to Brexit

We have temporarily closed UK orders as we navigate new tolls, import charges and red tape due to Brexit. 

If you need more help, feel free to contact us via our contact form below or directly at help@nine-pine.com and we’ll be more than happy to help you with your order.

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