Verzending | Ninepine – Ninepine AB

Shipping

Updated: 18 MARCH 2021

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Our new warehouse is now operational

We have now moved to a larger warehouse and packing has gradually resumed. Please note that the current covid-19 situation has reduced our warehouse staffing and also caused congestion on some major European highways.

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All orders placed Monday – Friday before 12pm CET ship within 48 hours. For consumer protection, all orders are subject for review. This may sometimes cause a slight delay in processing your order. See below for average shipping times!

Additionally, orders placed during weekends, special promotions (Black Friday/Cyber Monday) and holidays may take extra processing time due to increased volumes. Please allow 3-5 extra days for order processing. Thanks for your patience!

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UK store closed due to Brexit

We have temporarily closed UK orders as we navigate new tolls, import charges and red tape due to Brexit.

We are currently moving warehouse and have planned to resume packing from the 23rd February 2021. Please note that the current covid-19 situation has caused congestion on some major European highways which may increase the delivery time by 1-2 business days
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Country	Standard Courier	How long doe it take?
Sweden	DHL Freight Service Point	2-5 business days (from day after pick up)
Finland	Matkahuolto Lähellä-paketti	2-5 business days (from day after pick up)
The Netherlands	GLS Parcel (Home delivery) DHL Express (optional)	4-6 business days (from day after pick up) 1-3 business days (from day after pick up)
Germany	DHL Freight Service Point DHL Express (optional)	4-7 business days (from day after pick up) 1-3 business days (from day after pick up)
Denmark	DHL Freight Service Point DHL Express (optional)	4-7 business days (from day after pick up) 1-3 business days (from day after pick up)
Norway	DHL Express	2-3 business days (from day after pick up)
Austria	GLS Parcel (Home delivery) DHL Express (optional)	3-5 business days (from day after pick up) 1-3 business days (from day after pick up)
Belgium	GLS Parcel (Home delivery) DHL Express (optional)	3-5 business days (from day after pick up) 1-3 business days (from day after pick up)
Ireland	GLS Parcel (Home delivery)	3-7 business days (from day after pick up)
EU (rest)	GLS Parcel (Home delivery)	4-7 business days (from day after pick up)
Switzerland	GLS Parcel (Home delivery) excl. VAT, customs and admin duties	4-7 business days (from day after pick up)
Lithuania, Latvia, Estonia	DHL Freight Service Point	3-5 business days (from day after pick up)
Malta	GLS Parcel (Home delivery) DHL Express (optional)	5-7 business days (from day after pick up) 2-3 business days (from day after pick up)
Australia	Asendia	7-12 business days (from day after pick up)
US	Asendia	7-12 business days (from day after pick up)

DHL EXPRESS

We offer DHL express as an add on in the checkout for certain countries. DHL express picks up from our warehouse twice daily, and note that the estimated delivery times is from when it is picked up by DHL.

Country not listed?

If your country is not listed, please contact us. UK orders are suspended until further notice due to Brexit.

If you need more help, feel free to contact us via our contact form below or directly at help@nine-pine.com and we’ll be more than happy to help you with your order.