Contact us

We can currently only handle support in English only

Compassion is contagious and feedback is our coffee

As a new small business, we really want to hear from you. If you have any questions, constructive feedback or issues with your order please don’t hesitate to message us here. We will do our absolute best to fix any issues and answer your questions as quickly as possible (during our working hours Mon-Fri 09.30-16 CET).

Thanks for being kind, considerate and compassionate - remember that we are real people, and not robots, on the other end :) 

For information regarding our returns, exchanges and reclaims, please see our returns page

Packing delays on orders placed after 08.00 CET 15th February 2021 due to warehouse move

We are moving to a larger warehouse which involves packing, shipping, unpacking, and organising the new warehouse. This means that orders place after 08.00 on 15th February 2021 will have a packing delay of approximately 7 working days as a result of the transition. We will keep updating this page regarding our progress!


We currently handle support in English only!

IPlease email us directly at help@nine-pine.com if you have issues with the above widget (English only!)

Moving Mindfully

yt_image