Shipping

Updated: 17  January 2021

Free shipping on all orders over €90 in EU - All orders ship from Sweden (EU).

All orders placed Monday – Friday before 12pm CET ship within 48 hours. For consumer protection, all orders are subject for review. This may sometimes cause a slight delay in processing your order. See below for average shipping times!

Additionally, orders placed during weekends, special promotions (Black Friday/Cyber Monday) and holidays may take extra processing time due to increased volumes. Please allow 3-5 extra days for order processing. Thanks for your patience!


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UK store re-opened

We have now re-open UK orders. Orders under 135GBP should not be subject to any import tariffs and VAT is included in the price. 

Sweden

Primary courier: Postnod Varubev (December 2020) but usually Earlybird

Earlybird delivers packages directly to your home (postbox or hung on your apartment door) early in the morning. Earlybird usually has access to apartment buildings.

In the cases where Earlybird cannot deliver to your address, we use Postnord's Varubrev service or DB Schenker Service Points. 

How long does it take?

Domestic packages usually take 2-5 working days counting from the day after they are sent out. 

Finland

Primary courier: Posti/Bring (Service point)

Please note that tracking starts when the package is first scanned in Finland. 

How long does it take?

During the health crisis, Bring only picks up from our warehouse on Tuesdays and Thursdays afternoons (cut off day is the day prior). E.g. if you ordered over the weekend, Bring will physically pick up your package from us on the following Tuesday. It usually takes 3-6 business days for your package to arrive, counting from when the package was picked up from our warehouse. Please note that there may be some delays due to covid-19.

EU (excluding UK) / Norway / Switzerland / Aland Islands

Primary courier: UPS Standard (Home delivery)

During the current health crisis, we have started using UPS Standard home delivery. UPS will usually call to notify you of delivery. 

How long does it take?

UPS packages within the European region usually take 3-5 working days to arrive counting from the day they are sent out. 

UK

Primary courier: UPS Standard (Home delivery)

Orders under 135GBP should not be subject to any import tariffs and VAT is included in the price. During the current health crisis, we have started using UPS Standard home delivery. UPS will usually call to notify you of delivery. 

How long does it take?

UPS packages to the UK should take 5-9 working days to arrive counting from the day they are sent out. With the aftermath of Brexit, delays can occur due to new customs/border checks.

Rest of world 

Primary courier: UPS Standard (Home delivery)

During the current health crisis, we have started using UPS Standard home delivery. UPS will usually call to notify you of delivery. 

How long does it take?

UPS packages within the European region usually take 5-9 working days to arrive counting from the day they are sent out. 

If you need more help, feel free to contact us via our contact form below or directly at help@nine-pine.com and we’ll be more than happy to help you with your order.

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